企業名非公開求人 / Senior Account Manager, Japan
当求人情報は、運営企業が求人企業と応募者との間に入って募集を受け付けております。応募意向がありご連絡頂いた際には、運営企業から求人情報の詳細をご連絡いたします。
The company is the #1 Loyalty Program and community for mobile gamers. Millions of gamers use our platform to discover new games and then earn rewards for the time and in-app purchases they spend in those games. Hundreds of the top game publishers rely on our service to acquire and retain new users. We are a fast growing and profitable company, recently ranked as the 3rd fastest growing technology company in Canada and operate globally.
Primary Responsibilities:
- Act as the main point of contact and manage relationships with assigned clients in Japan.
- Increase client value by identifying expansion and upsell opportunities.
- Own communication channels, escalate client feedback, and advocate for clients internally.
- Drive client retention and prevent churn by proactively addressing concerns.
- Identify opportunities and manage the pipeline of upsells, focusing on driving client lifetime value.
- Collaborate with the Ad Operations team to enhance client performance and identify upsell opportunities.
- Stay current on industry trends and client-specific news, such as acquisitions and new game launches.
- Provide clients with feedback and insights to strengthen relationships.
- Manage opportunities and communications via CRM.
- Report to the Head of APAC on individual pipeline, client trends, opportunities, and risks.
募集要項
| 企業・団体名 | 企業名非公開（運営管理求人） |
|---|---|
| 職種 | Senior Account Manager, Japan |
| 雇用形態 | 正社員 |
| オフィス出社頻度 | 週1～2日(特定の曜日・日程に出社) |
| オフィス所在地アクセス(最寄り駅) | To Be Determined |
| オフィス所在地 | To Be Determined |
| 給与・報酬 | Negotiable based on experience |
| 労働制度 | その他、会社または雇用主が定める制度 |
| 勤務時間 | 企業の就業規則に準ずる |
| 休日/休暇制度 | 土日祝,有給休暇,年末年始休暇,会社が定める特別休暇 |
| 就労期間/契約期間 | 無期雇用 |
| オフィスの禁煙・喫煙 | オフィス内禁煙 |
| 保険制度 | 社会保険完備（厚生年金、健康保険、雇用保険、労災保険） |
| 福利厚生 | 産休・育休取得実績あり |
| 面接形式 | リモートのみ |
| 応募資格・条件 | As the Senior Account Manager for Japan, you play a crucial role in building strong connections with our clients at the company. Your primary responsibility is to ensure our clients' success, foster long-term relationships, and maximize the value they derive from the company. Acting as a bridge between our clients and internal teams, you will collaborate closely to create plans that contribute to the success of both the company and our clients. The company is rapidly expanding in the mobile gaming industry, connecting players with unique experiences and offering loyalty solutions for our partners. To support our growth, we are seeking a skilled Senior Account Manager with in-depth knowledge of gaming and ad-tech to join our team in Japan. Qualifications: - 4+ years of experience in Customer Success or Account Management. - Experience and understanding of performance marketing. - Proven track record of success managing profitable client relationships. - Strong relationship-building skills with an outgoing personality. - Excellent interpersonal and collaboration skills. - Experience working with market research and other tools for prospecting. - Excellent communication and presentation skills. - Organizational and time management skills. - Enthusiastic and passionate about customer service. - Proven track record of meeting or exceeding sales, retention, and/or upsell quotas. - Self-sufficient high performer who enjoys contributing to the success of your team. - Experience in the mobile gaming or adtech market is a significant plus. |
| 更新日 | （この求人情報は更新から203日経過しています） |
企業情報
| 掲載企業・団体 | 非公開求人（運営管理） |
|---|
この求人は30日以上更新されておらず、情報が古い可能性があります。
